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Technology Solution Consultant

Full Time

Overview

Description

We are looking for aspiring technology solution consultants to handle our SAAS product stacks and work alongside with both internal and external stakeholders. As a solutions consultant, you will be required to convey the best solutions for the customers’ requirements and internal requirements either directly or via our sales representatives.

To ensure success as a solutions consultant, you should have in-depth knowledge of various SAAS products, high-level communications skills, energy, and enthusiasm for continuous learning and improvement. You must be able to adapt to a fast-paced, ever-changing technical environment, and equally enjoy working with people and data.

Working Days

Monday - Friday

Working Hours

8:00 - 17:00

Number of hiring positions

1

Job Description

  • Research and test SAAS software products such as Google Analytics, Adobe Analytics, Google Workspace, Smartsheet, Canva, etc.
  • Work on various types of Cloud technology, analytical and customer experience concepts
  • Develop solutions that moderate the internal existing system architecture according to the requirements
  • Provide solutions that fulfill our customers’ requirements for their cloud-based products
  • Implement automated tests
  • Contribute to technical product documentation
  • Provide expert advice to improve efficiency or fix existing issues not only for customers but also for your organization
  • Articulate product positioning and requirement feasibility to both technical and business teams
  • Documenting processes and compiling user manuals for the relevant internal teams and customers
  • Create scripts for video tutorials
  • Drafting and delivering presentations, and demonstration documents on targeted products
  • Communicating effectively with customers to ensure that they understand technical concepts
  • Responsible for the quality of your work

Job Requirements

  • Experience or strong interest on implementing SAAS infrastructure
  • Bachelor’s degree in computer science or software engineering
  • Previous work experience as a product support or solution consultant will be a plus
  • Google Analytics or Adobe Analytics knowledge is a plus
  • Familiarity with customer relationship management systems
  • Self-driven and proactive candidates are preferred
  • Must be willing to learn new technologies
  • Well-presented with excellent communication and interpersonal skills are expected

What We Can Offer

Benefits

  • Learning opportunities and gain experience in a growing IT business
  • Gain experience in providing service to Japanese companies and other overseas clients
  • Acquire solid business operation skill and knowledge in an international working environment
  • Overtime payment
  • Bonus
  • Internet Allowance

HIGHLIGHTS

Work from Home International working environment Close on Saturday, Sunday and Public Holiday

CAREER OPPORTUNITIES

Learn new skills on the job Promotion potential

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